常见问题

Consumer

What type of timely offer can I find on doko?

You can find physical store offers for brick & morar stores, marketplaces, pop up stores, events.
Online store offers are for e-commerce sites, booking engines, app downloads, in-app purchases, subscriptions, TestFlight codes.

Why I can’t rate an offer or store?

You can only rate and comment on an offer or store after you use the offer. Leave an honest review. Praise the good and help to improve the “not so good”. Your genuine review will determine brands exposure and promotion cost.

How can I use a physical store offer?

Our turn-by-turn navigation brings you to the store. Go to the point of sale and present the offer to the store staff. Offer is validated contactless by bluetooth or manually by a 4-digit code.

How can I use a online store offer?

Online store offers provide you with voucher codes. Enter the voucher codes when you check out at the brands online stores.

Do I pay for goods and services through doko?

All financial transactions take place directly between you and brands, not through doko.

In what countries, can I use doko?

You can find and publish offers for China, the US, Hong Kong, Taiwan, Macau and Singapore.

How can I find offer of my interest?

Tap the bottom search tab. The upper search field is for keywords, the lower for location. Tap the top search field and enter sunglasses. The location service icon gets your current location. The map icon takes you to the map where you can search and drop a pin to find nearby offers. You can also enter a city or an address into the location search field. Tap “Search”. You will see offers per your search criteria. If you don’t find offer you are looking for, help us spread the word by referring stores you like.

Why should I care about my privacy?

We strongly believe that it's unethical to monetize private data. doko respects and values privacy Most of your Internet interactions are mined for data. Your personal data empowers "big data" to earn not just millions but billions in profits by reselling your data.

How does doko deal with my privacy?

On doko, data is only used to improve the user experience. Payments and interactions take place between brands and consumers directly. To eliminate any financial footprints, use Pay whenever possible. We don't share your data and we don’t push ads.

Brand

What type of timely offer can I publish on doko?

You can publish physical store offers for brick & morar stores, marketplaces, pop up stores, events. Basically offers can be used for any type of goods or services offered at a specific location.
Online store offers are for e-commerce sites, booking engines, app downloads, in-app purchases, subscriptions, TestFlight codes. Any type of system that can handle voucher codes.

Who can publish offers?

Any individual or business can publish

How to upgrade account?

Own a business? Offer goods and services directly yourself today. Watch the Boost your business video.

Why can’t I edit my physical location?

Physical location information can be edited as long as there are no active offers associated with it.

How many physical locations can I add?

You can add up to 10 physical locations.

Why can’t I edit my point of sale?

You can edit point of sales as long as there are no active offers associated with it. Otherwise, only the validation code can be modified. Every time a POS is added, edited or deleted, a reminder email is sent to the email address of the physical location which the POS belongs to.

How many physical locations can I add?

You can add up to 5 points of sale under each physical location.

How long does the iBeacon battery last?

About two years.

What are the requirements for uploading images?

You need to upload a landscape image in 4:3 ratio, in jpg, png or gif format.. Minimum image width is 750 px, if you’re using Apple devices you should never run into any trouble.